These are just a few examples of what our customers had to say about O’Brien Garage Doors. These are real reviews from real customers posted on various review websites. We have been proudly serving our customers for over thirty years and are dedicated to providing them with friendly, honest service.
On January 12th my garage door system finally failed, after many years of faithful service. I went online to read reviews of prospective companies in the Twin Cities. O’Brien’s ranking stood out from all the others. I made an appointment. Technician Joe arrived on time. I told him of his company’s strong reputation…and he said he’d do his best to live up to it. He proved to be a man of his word. We replaced what what an immediate issue – and came up with a plan for future improvements. This was very important to me! I am going to rate O’Brien as 5 Stars.
The service manager Joey installed new springs and installed the opener I had purchased. He was efficient, capable and good to talk to. I was impressed at how well he knew his business.
O’Brien Garage Doors is awesome. My torsion spring broke last night. I didn’t realize I could not manually operate my door. I called around 6am and someone was at my house by 8:15am and finished by 9:07am. Incredible service, with a friendly and professional technician. Before leaving, he lubricated my door as a courtesy. My garage door is so much quieter now! O’Brien will be my recommendation any time I hear someone needs garage door help. THANK YOU SO MUCH!!!!
I can’t say enough good things about O’Brien Garage Doors. I called yesterday and their guys were here this morning and fixed my door in about 20 minutes. Great service and friendly techs. I will definitely use them again.
I had a broken spring on a double garage door. Didn’t know who to call. As I searched the internet for garage door repair service, I feel lucky I came across O’Brien Garage Doors and Repair. In a short amount of time, a Service Tech named Remon was at my door. We discussed the job and I agreed to replace both garage door springs. Remon got the whole job done in 45 minutes. I found Ramon to be pleasant, knowledgeable, and a hard worker. If I need anymore repairs, I will call O’Brien’s first.
I had a couple of window panels install on my garages doors. The techs came out provided me with a quote and installed the panels the very next day. That was very quick service. The techs were personable but more importantly very knowledgeable. I would not hesitate to recommend them to anyone. I had other issues with the garage doors that needed attention and the techs went out of their way and addressed those issues free of charge. Now that’s service.
Our tech was great. Justin was prompt, respectful and courteous. He knew what he had to do and explained it thoroughly when I got lost in the explanation. In a day when good customer service is becoming an oxymoron (Think jumbo shrimp) you guys nailed it. Justin, as the face of your company, was great and I was extremely happy with him and the service provided. He made us a customer for life. Thanks.
My garage door needed repair, and I decided to try O’Brien because I had read their outstanding reviews. Now it is time for me to add to that exceptional praise! Brandon C. showed up precisely on time, and took me along every step of his diagnostic process to find the problem with my door. After a few minutes, he was able to pinpoint the problem, and finish the repair in less than 20 minutes. He gave me advice on how to maintain the door in the future, and left me feeling 550% satisfied with his work, professionalism, and know-how. If I EVER need anything more done to my garage door, O’BRIENS will get the job. BEST SERVICE CALL OF MY LIFE! TRUST THIS COMPANY AND DON’T BOTHER WITH COMPETITORS….YOU CAN’T GO WRONG!